IT Consultation by Fradesoft Solutions
Strategic Technology Advice That Moves Your Business Forward
1. Overview
Technology is supposed to make your business run better — not cause headaches, confusion, or wasted money. Yet many businesses invest in software, infrastructure, and digital tools without a clear strategy. The result? Wasted budgets, incompatible systems, security vulnerabilities, and missed opportunities.
Fradesoft Solutions provides expert IT consultation to Kenyan businesses of all sizes. We help you make smart technology decisions — whether you’re planning a new project, optimizing existing systems, or navigating digital transformation.
Since 2006, we have advised hundreds of businesses on technology strategy, software architecture, security, and infrastructure. We don’t sell you products you don’t need. We give you honest, practical advice that aligns with your business goals.
“Technology should serve your business — not the other way around.”
2. What Is IT Consultation?
IT consultation is professional advice on how to use technology to achieve your business objectives. Unlike managed IT services (where we handle day-to-day support), consultation focuses on strategy, planning, and decision-making.
| Aspect | What It Includes |
|---|---|
| Strategic Planning | Roadmaps, technology selection, digital transformation |
| Technical Assessments | Audits of existing systems, security, performance |
| Project Preparation | Requirements gathering, vendor selection, budgeting |
| Risk Management | Security assessments, disaster recovery, compliance |
| Optimization | Performance tuning, cost reduction, process improvement |
3. Our IT Consultation Services
3.1 Technology Strategy & Roadmap
For businesses planning their digital future.
| Service | What We Deliver |
|---|---|
| Digital Transformation Strategy | A 1–3 year roadmap to move from manual/legacy to digital |
| Technology Stack Selection | Recommendations on software, platforms, and tools |
| Build vs. Buy Analysis | Should you custom develop or buy off-the-shelf? |
| IT Budget Planning | Realistic cost estimates and ROI projections |
| Technology Audit | Assessment of current systems and gaps |
Best for: Businesses expanding, moving online, or modernizing legacy systems.
3.2 Software Development Consultation
For businesses planning to build custom software.
| Service | What We Deliver |
|---|---|
| Requirements Gathering | Detailed functional and technical specifications |
| Architecture Design | System design, database schema, API structure |
| Technology Selection | Programming languages, frameworks, databases, cloud |
| Project Scoping | Timeline estimates, milestone planning, resource allocation |
| Vendor Selection Support | Help choosing between in-house, agency, or freelancers |
| Code Review & Quality Audit | Assessment of existing or in-progress codebases |
Best for: Businesses planning a mobile app, web platform, or internal software.
3.3 IT Infrastructure & Cloud Consultation
For businesses managing servers, networks, and cloud services.
| Service | What We Deliver |
|---|---|
| Cloud Migration Strategy | Moving from on-premise to AWS, Azure, or Google Cloud |
| Server & Hosting Assessment | Is your current hosting right for you? |
| Network Design | Office networking, VPN, remote access setup |
| Backup & Disaster Recovery | Data protection strategies and recovery plans |
| Cost Optimization | Reducing cloud/hosting bills without sacrificing performance |
Best for: Businesses with servers, multiple locations, or growing cloud bills.
3.4 Cybersecurity Consultation
For businesses concerned about data breaches, hacking, or compliance.
| Service | What We Deliver |
|---|---|
| Security Risk Assessment | Identify vulnerabilities in systems and processes |
| Data Protection Compliance | Guidance on Kenya’s Data Protection Act (DPA) |
| Policy Development | IT security policies, password policies, access controls |
| Incident Response Planning | What to do if a breach occurs |
| Employee Security Training | Awareness programs for your staff |
| Penetration Testing | Simulated attacks to find weaknesses (optional add-on) |
Best for: Financial institutions, healthcare, law firms, and any business handling customer data.
3.5 Digital Transformation Consultation
For businesses wanting to leverage AI, automation, and modern digital tools.
| Service | What We Deliver |
|---|---|
| Process Automation Assessment | Which repetitive tasks can be automated? |
| AI Opportunity Analysis | Where can AI add value to your business? |
| CRM & ERP Selection | Choosing the right management systems |
| Workflow Optimization | Streamlining manual processes with technology |
| Change Management Guidance | Preparing your team for new technology |
Best for: Traditional businesses ready to modernize operations.
3.6 IT Project Rescue & Troubleshooting
For projects that are failing, delayed, or over budget.
| Service | What We Deliver |
|---|---|
| Project Health Assessment | Identify why a project is failing |
| Remediation Plan | Specific steps to get back on track |
| Technical Due Diligence | For investors acquiring a tech company |
| Second Opinion | Review of another vendor’s proposal or work |
Best for: Businesses with struggling IT projects or acquisitions.
3.7 Vendor & Procurement Consultation
For businesses buying technology products or services.
| Service | What We Deliver |
|---|---|
| RFP Development | Create requests for proposals to vendors |
| Vendor Evaluation | Compare proposals objectively |
| Contract Review | Identify risks in software or IT contracts |
| Negotiation Support | Help getting better terms and pricing |
Best for: Businesses issuing tenders or signing large IT contracts.
4. Our Consultation Process
| Phase | Activities | Duration |
|---|---|---|
| 1. Discovery | Initial meeting to understand your business, challenges, and goals | 1–2 hours (free) |
| 2. Assessment | Deep dive into existing systems, processes, and pain points | 1–5 days |
| 3. Analysis | Identify gaps, risks, opportunities, and priorities | 2–5 days |
| 4. Recommendations | Deliver written report with actionable advice, options, and costs | 1–2 days |
| 5. Implementation Support | Optional: Help execute the recommendations | Varies |
5. Engagement Models
We offer flexible ways to work with us.
| Model | Best For | Fee Structure |
|---|---|---|
| One-Time Consultation | A specific question or problem (e.g., “Which hosting should I choose?”) | Fixed fee (KES 10,000 – 50,000) |
| Project-Based Consultation | A defined project (e.g., “Help me scope my mobile app”) | Fixed fee based on scope |
| Retainer / On-Call | Ongoing advice for a growing business | Monthly retainer (KES 20,000 – 100,000/mo) |
| Hourly Advisory | Occasional questions or emergency advice | KES 5,000 – 15,000 per hour |
| Fractional CTO | Part-time technology leadership for startups | Monthly retainer (KES 75,000 – 200,000/mo) |
6. Industries We Advise
| Industry | Common Consultation Requests |
|---|---|
| Finance | Core banking system selection, security compliance, automation |
| Healthcare | EMR system selection, telemedicine setup, data protection |
| Retail | POS system selection, e-commerce strategy, inventory automation |
| Logistics | Route optimization, tracking systems, fleet management software |
| Education | LMS selection, student portals, online proctoring |
| Real Estate | Property management software, CRM selection, website strategy |
| Manufacturing | ERP selection, supply chain automation, IoT feasibility |
| Startups | MVP scoping, technology stack, development vendor selection |
7. Real-World Consultation Case Studies
Case A: Mobile App Scoping for a Startup
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Client: First-time founder with an app idea but no technical background
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Challenge: Didn’t know if idea was feasible, what it would cost, or who to hire
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Consultation: Requirements gathering, feature prioritization, technology selection, vendor RFP
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Outcome: Startup built app with clear roadmap, saved 40% by avoiding unnecessary features
Case B: Hospital EMR Selection
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Client: Nairobi-based private hospital
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Challenge: Evaluating 5 different Electronic Medical Record (EMR) systems
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Consultation: Needs assessment, vendor demos, security review, contract negotiation
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Outcome: Hospital chose right system, saved KES 2M by avoiding wrong vendor
Case C: Failing Website Redesign
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Client: Retail business whose agency had missed 3 deadlines
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Challenge: Project was 4 months delayed, agency wasn’t communicating
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Consultation: Project health assessment, identified poor requirements and scope creep
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Outcome: Client terminated bad agency, we helped them restart with clear contract
Case D: Cloud Cost Optimization
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Client: Kenyan SaaS company with skyrocketing AWS bills
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Challenge: Monthly cloud costs had grown to KES 500,000+
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Consultation: Infrastructure audit, identified unused resources and reserved instance opportunities
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Outcome: Reduced monthly bill by 35% (saving KES 2M+ annually)
Case E: Data Protection Compliance
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Client: Marketing agency handling customer data
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Challenge: Unsure if they complied with Kenya’s Data Protection Act
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Consultation: Gap analysis, policy development, staff training
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Outcome: Achieved compliance, avoided potential fines (up to KES 5M)
8. Why Choose Fradesoft for IT Consultation?
| Reason | Explanation |
|---|---|
| 18+ Years Experience | Since 2006 — we’ve seen what works and what fails |
| Vendor Neutral | We don’t sell software or hardware. Our advice is unbiased. |
| Local Market Knowledge | We understand Kenyan vendors, networks, regulations, and budgets |
| Technical Depth | Our consultants are former developers and architects — not just salespeople |
| Practical, Actionable Advice | No theoretical fluff. You get specific recommendations you can implement. |
| Confidentiality | We sign NDAs. Your business strategy stays yours. |
| Follow-Through | We don’t just advise — we can help implement if you choose |
9. Common IT Consultation Questions We Answer
| Question | Our Role |
|---|---|
| “Should we build custom software or buy off-the-shelf?” | We analyze costs, timeline, and fit |
| “Why is our website so slow?” | We diagnose and recommend fixes |
| “Is our data secure?” | We assess vulnerabilities and create a security plan |
| “Which cloud provider should we use?” | We compare AWS, Azure, Google Cloud for your needs |
| “How much should a mobile app cost?” | We provide realistic estimates based on features |
| “Is AI right for our business?” | We identify practical AI opportunities |
| “How do we comply with data protection laws?” | We guide you through Kenya’s DPA requirements |
| “Should we move our servers to the cloud?” | We calculate costs, risks, and benefits |
10. Deliverables You Receive
Depending on the engagement, you will receive:
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✅ Consultation Report – Findings, analysis, and recommendations
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✅ Technology Roadmap – Timeline and milestones
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✅ Budget Estimates – Realistic cost projections
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✅ Vendor Shortlist – If applicable, recommended vendors
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✅ Risk Assessment – Potential pitfalls and mitigation strategies
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✅ Implementation Plan – Step-by-step next actions
13. When Should You Seek IT Consultation?
| Situation | Why You Need Consultation |
|---|---|
| Before starting a software project | Avoid building the wrong thing or overpaying |
| When technology costs are rising | Identify waste and optimize |
| After a security incident | Prevent future breaches |
| When systems don’t work together | Create integration strategy |
| Before signing a vendor contract | Avoid bad terms and hidden fees |
| When a project is failing | Get expert diagnosis and recovery plan |
| During digital transformation | Ensure you invest in the right priorities |
14. Let’s Talk
Ready to make smarter technology decisions?
📧 Email: info@fradesoft.com
🌐 Website: www.fradesoft.com
📍 Office: Nairobi, Kenya
📞 Phone: 0720744516
Book a free 30-minute discovery call. No obligation. Just honest advice.
Fradesoft Solutions
Smart Software. African Innovation. Global Standards.
Since 2006 — Trusted by businesses across Kenya and beyond.